What do I do if I was expecting a Catalina to print and it didn’t?

Catalinas are not affiliated with Kroger stores…they are a separate company. If you do NOT receive a Catalina, here are a couple contact options:

Fill out the contact form found HERE or call 888-826-8766 within 7 days of your transaction


Don’t forget to check out the Kroger Catalinas Master List.

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January 30, 2018

I had 2 not print ($40 Baby Aisle and $10 Huggies) and submitted my request via online portal 1/12. They still have not responded so I finally called today (1/30) and magically they are working on my ticket today. Thanks for providing this info - hopefully they can solve the issue finally.


January 9, 2018

New Maybelline Lip cosmetic catalina dated 1/22/18 - 2/18/18 out todayB2G1.00 or B3 G2.00. Maybe it WILL work since I have so little luck with the P&G catalina.

Terri Johnston

July 12, 2017

I can't get coupons to print


January 11, 2017

What if the catalina isn't posted at your store? Does that mean it isn't active at your store?


June 14, 2016

The Catalina company refused mine. I bought Dove Bars on 6/13. When I sent them the info I was told that the promo wasn't active. :(


June 13, 2016

Thank You very much!!!! All of he information is helping me save mone and to make this process lot easier!!!!