Kroger Coupon Policy
You can view this policy on the Kroger website HERE.
The Kroger Co. Family of Stores accepts paper and digital coupons. Customers who choose to participate in the digital coupon program are required to have a digital account with a valid, active Plus Card. Kroger Co. Associates or partners are prohibited from setting up or otherwise maintaining a digital account not specifically linked to that Associate or the Associate’s household.
A valid Plus Card or an Alternate ID is required to access a digital account in order to use digital coupons at the time of purchase.
Digital coupons and offers are deducted from a Customer’s total purchase prior to paper coupons or any other discounts, and cannot be added back or removed once the Card has been scanned.
Coupon Acceptance Criteria:
- Limit one Store/Manufacturer coupon (paper or digital) per item purchased
- Acceptance is subject to any restrictions on the coupon from the manufacturer
- All coupons will be accepted at face value on the purchase of the correct description on the coupon:
- Expired coupons will not be accepted
- We do not accept coupons presented on an app or mobile device. We only accept digital coupons found on our App or our website.
- We do not accept coupons that are copied, blurry, out of proportion, altered, or that will not scan at the point of sale
- We limit coupons to three (3) of the same coupon per day, per household, unless otherwise noted restrictions on the coupon
- If the order total is negative from coupon use the balance will be added to merchandise return card
- Internet Coupons/Print at Home Coupons (PAH) — Additional restrictions:
- “Free Item” Internet coupons can be accepted if all purchase criteria are met
- Only one internet/PAH coupon per item will be accepted
- Internet coupons may be limited to two (2) coupons per Customer in a single day
The store manager has the right to accept, decline or limit the use of ANY coupon or offer.
While this policy DOES address some of the things we run into when using coupons, there are MANY many scenarios that are not covered (bogo coupons/sales, coupon overage, etc.), so in that case – it is up to the individual managers to set their own policy. Hopefully that’s in your favor. 😉