UPDATE: Kroger no longer allows you to stack a digital coupon with a paper coupon. This is clearly stated in their online policy.
The number one question I get from readers is: can I stack a digital coupon with a paper coupon? So, I thought I would address it here today.
I recently contacted Kroger Corporate and asked if Kroger Digital Coupons can be “stacked” with a manufacturer coupon.
This is the email response I received from Kroger Consumer Affairs, dated July 2, 2010:
‘ Thank you for contacting The Kroger Co. In regards to your email; You may use a digital coupon with a manufacturer coupon at the store. I hope this helps. Thank you again. ‘
GREAT! However, it seems to be that “Softcoin” who issues the digital coupon contradicts this, as many times I do use a manufacturer coupon with the digital, the digital coupon then does NOT come off. I know many of you have also had this issue.
The other factor that plays into this, is where you choose to load your coupon. Some of the coupons you see on Cellfire, Shortcuts and P&G e-Saver sites can also be loaded directly from Kroger Digital. In my experience, if I load a coupon from Cellfire for example, it IS ABLE to be stacked but at that point is considered a manufacturer coupon and technically should NOT be stacked with another manufacturer coupon. If you load it from Kroger Digital it should be stackable according to the email above as they are then condsidered store coupons, but then the coupon IS NOT coming off sometimes.