One of my biggest frustrations with being a couponer and it may just be yours too is seeing a coupon that I post and running to your computer to print and…nothing. If you’re like me you get easily frustrated because you know that coupon will disappear at any time.  I wanted to give you some tips to make sure that your printing goes as smoothly as possible. On top of that, if you have printed before and your luck ran down, I also want to provide you with some tips to get that printer printing again in no time. Good luck!

:: New to Coupons.com?

• Begin by going to my coupon printing page where printing will quickly be a breeze!

• Click the coupons that you’d like to print by simply clicking on the coupon. A circle will appear letting you know that you want to clip the coupon.  The coupon will show up on your page as being clipped until you choose to print the coupon.

• Once you have chosen all the coupons you’d like to print and if this is your first time you will need to install a coupon printer.  This is safe for your computer and Kroger Krazy will never send you to a site that is unsafe so use your best judgement.

• Begin by clicking “Install Coupon Printer” and allow the computer to make changes by clicking YES on the next pop up screen.

• If you’re like me, you prefer not to have the Couponbar on your browser.  It’s a total preference but if you’d rather not have it, uncheck the box BEFORE clicking the next button.

• On the next screen, click the circle “I have read and agree to the terns of this license agreement” and click next.  (Feel free to read but who has time for that.)

• Now run (or walk, whichever you’d like) because your coupon should be sitting in the printer ready for you to start clipping.

:: Say what?  Your coupons didn’t print?

This is where the frustration sets in but please know that there are many different options that you can try to get these printing.  When this happens and you want to test a coupon, make sure you print a coupon that you are not interested in when that coupon starts printing you won’t miss out on the good ones.  Because, that’s money gone 🙁

• I say this all the time but I mean it.  First start by switching browsers.  I recommend Google Chrome, Mozilla FireFox and Internet Explorer.  Make sure that your browsers are up to date as well.
  • Google Chrome: Google Chrome will update automatically as updates are released to the public. When updates are available they’ll appear on the “Menu” Chrome Menu button icon. You can also check to see if you’re running the latest version of Chrome by clicking on the Menu icon and then clicking About. If Chrome is up to date, it displays a check mark with a notice mentioning you are up to date.
  • Mozilla Firefox: Mozilla Firefox will automatically download updates and prompt you when updates are available to install. To determine if the Firefox browser is up to date open the About box by clicking Help in the File menu. If you don’t see the File menu press the Alt key. In the Help menu click About Firefox to display the About Mozilla Firefox box. If the latest version of Firefox is installed, you will see a “Firefox is up to date” message in the about box. Otherwise, you’ll have an option to download the latest update. If you are unsure if you are running on the latest download, go HERE.
  • Internet Explorer: Microsoft updates Microsoft Internet Explorer with its Windows update feature. As long as you’re installing all of the latest updates from Microsoft you should be running the latest version of Internet Explorer. For more info, go HERE.

• Do you have more than one printer attached to your computer?  If so, make sure the printer you want to print to is listed as your “Default Printer”.  If you print to another computer, there’s a good chance it could still be sitting in a queue so you’ll have to attach to that printer and put it out there to get it to print.

• If your Firewall is set to the highest security settings this may not allow items to print.  You can turn off your firewall to print the coupons and then turn it back on as soon as you are finished. I realize this is just another step but sites that I recommend are safe.

• Uninstall and reinstall your coupon printer.  I have had to do this before to get my coupons to start printing and doesn’t take that long so put this on your list.

:: Printing SmartSource Coupons

I probably should have added this straight to the top because I know this is the most frustrating aspect of printing coupons.  If you are still having problems printing them I really recommend you follow the steps below so you can start printing these high value coupons.

• First, make sure you clear your browser’s cache and cookies. Do this with the browser you intend to use for printing coupons.
  • IE: Internet Options/Browsing History/Delete button.
  • Chrome: History/Clear browsing data button. Incognito mode CANNOT be used with our coupon printing software, because cookies are used.
  • Firefox: History/Clear recent history
  • Safari: History/Clear History

• Next, if you’re on Windows, you’ll want to uninstall Java. Go to Control Panel and depending on your operating system you’ll select Programs/Add or Remove Programs, or Uninstall Programs. This article explains uninstalling in detail. Make sure you close all browsers before uninstalling Java.

• Don’t have Java? Move on to the next step. On a Mac? Read this article!

• You’re now ready to install! Click here to go to the SmartSource Test Coupon page. Select the coupon and then click the Print button. The software will download, and you’ll need to install it.

• When finished, you’ll know it worked when the test coupon prints. You’re almost there! Just one more step!

• Select and print the test coupon again, and you’ll get the Protocol Acceptance message. You can set it to remember, click Allow/Ok/Launch (depending on the browser), and that’s it.

• Trust me, it may seem like a lot of work but going through the steps may put you one step closer to printing the coupons!  Go to SmartSource to start printing and saving.

:: Seriously?  I STILL can’t print with Java 7

I get it, you’re frustrated and you just want to give up. Here’s something else you can try.  This WILL be worth it. We both know it.

• If you are a Windows user:

• • First, close your internet browser (IE, Firefox, Chrome).
  • Click the Start menu and select Control Panel.
  • In Control Panel, select “Programs”, and then click “Java”.  This opens the Java Control Panel.

• Under the “Temporary Internet Files” section, there is a button called “Settings”.  Click this button.

• A new window will now pop up and is titled “Temporary Files Settings”.  Near the bottom click the “Delete Files” button.

• When the “Delete Files and Applications” box appears, make sure all three boxes are checked, including the box next to “Installed Applications and Applets”, then click OK.  This will not hurt your computer – you’re clearing out a bunch of older files you no longer need.

• Close the popup boxes to return to the main Java Control Panel window.  Click the “Security” tab.
• Set the security level to “Medium”, then click Apply.

• Click OK to exit out of the Java Control Panel.  Restart your browser and try printing again.  Your browser may prompt you to allow printing.

If you are a Mac user then you will follow the same steps only you’ll get there a little differently. To follow these same steps, go HERE.

Did this work for you?  I hope so because printable coupons can put our fingers on rare or even high value amounts that we can’t get from the newspaper.  Let me know in the comments if any of this helped.